We are investigating an outage in PMS Bookingplanner & Cubilis Channel Manager

Incident Report for Stardekk statuspage

Resolved

This incident has been resolved.

Posted May 31, 2022 - 09:02 CEST

Monitoring

Services are returning to normal and you should be able to access our services again. We will continue to monitor the situation.

Posted May 30, 2022 - 09:49 CEST

Update

We are continuing to work on a fix for this issue. The services are almost restored to normal.

Posted May 30, 2022 - 09:38 CEST

Update

We are investigating other reports that our Channel Manager is not accessible for some users. The Booking Engine is still accessible for guests.

Posted May 30, 2022 - 08:50 CEST

Identified

We have identified the cause and will restore Bookingplanner's services as soon as possible.

Posted May 30, 2022 - 08:39 CEST

Investigating

We are investigating reports that our PMS Bookingplanner is not accessible for some users. We are working as quick as possible to rectify this.

Posted May 30, 2022 - 08:18 CEST

This incident affected: Cubilis (Cubilis Channel Manager) and Bookingplanner.