Stardekk statuspage Status

All Systems Operational

Cubilis Operational

Booking Engine Operational

Cubilis Channel Manager Operational

Bookingplanner Operational

Little Restaurant Operational

Booking Engine Operational

Little Restaurant Operational

Cubilis Portal Booker Operational

Booking Engine Operational

Portal Booker Operational

Younight Operational

Booking Engine Operational

Younight Operational

E-mailinglist Operational

Websitemanager Operational

Integrations Operational

Stardekk App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

Degraded performance in our mail service

Resolved - All systems are running as normal. The team will continue to monitor.
Jan 27, 11:13 CET

Monitoring - Services are returning to normal and you should receive confirmation mails again. We will continue to monitor the situation.
Jan 27, 09:55 CET

Investigating - We are experiencing a degraded performance in our mail service. It's possible you didn't receive confirmation mails for new reservations created on the Cubilis Booking Engine. This does not affect availability, as the reservations do arrive correctly in Cubilis. We're investigating the cause and will provide an update as soon as possible. Thank you for your patience.
Jan 27, 09:52 CET

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

Cubilis not accessible for some customers

Resolved - All systems are running as normal. The team will continue to monitor.
Jan 23, 09:03 CET

Monitoring - This afternoon, some customers were unable to reach Cubilis back office, as well as some guests were unable to complete their reservations on the Cubilis Booking Engine.

Meanwhile, our products are accessible again (since 5 P.M. CET) and we continue to monitor the status.

Because of this, some reservations were not received in Cubilis. We can now automatically retrieve the missed reservations from Booking.com and Airbnb, so they will still appear automatically in Cubilis and in your PMS within now and a few moments. We still recommend checking all emails received from partners with new reservations (made today, but especially between 3.40 P.M. & 5 P.M. CET). If you cannot find a reservation in Cubilis or in your PMS, please add this reservation manually to set the availability correctly.

We apologize for the inconvenience.
Jan 22, 18:24 CET

Jan 22, 2023

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.