All Systems Operational
Cubilis Operational
Booking Engine Operational
Cubilis Channel Manager Operational
Bookingplanner Operational
Little Restaurant Operational
Booking Engine Operational
Little Restaurant Operational
Cubilis Portal Booker Operational
Booking Engine Operational
Portal Booker Operational
Younight Operational
Booking Engine Operational
Younight Operational
E-mailinglist Operational
Websitemanager Operational
Integrations Operational
Stardekk App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - All systems are running as normal. The team will continue to monitor.
Jan 27, 11:13 CET
Monitoring - Services are returning to normal and you should receive confirmation mails again. We will continue to monitor the situation.
Jan 27, 09:55 CET
Investigating - We are experiencing a degraded performance in our mail service. It's possible you didn't receive confirmation mails for new reservations created on the Cubilis Booking Engine. This does not affect availability, as the reservations do arrive correctly in Cubilis. We're investigating the cause and will provide an update as soon as possible. Thank you for your patience.
Jan 27, 09:52 CET
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - All systems are running as normal. The team will continue to monitor.
Jan 23, 09:03 CET
Monitoring - This afternoon, some customers were unable to reach Cubilis back office, as well as some guests were unable to complete their reservations on the Cubilis Booking Engine.

Meanwhile, our products are accessible again (since 5 P.M. CET) and we continue to monitor the status.

Because of this, some reservations were not received in Cubilis. We can now automatically retrieve the missed reservations from Booking.com and Airbnb, so they will still appear automatically in Cubilis and in your PMS within now and a few moments. We still recommend checking all emails received from partners with new reservations (made today, but especially between 3.40 P.M. & 5 P.M. CET). If you cannot find a reservation in Cubilis or in your PMS, please add this reservation manually to set the availability correctly.

We apologize for the inconvenience.

Jan 22, 18:24 CET
Jan 22, 2023
Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.